I received a coupon for a $9.99 oil change and made an appointment. I received an email to confirm my appointment and was pleased with how quickly the job was done. There were several things wrong with our vehicle, which I already was aware of, and the gentleman came to tell me about everything the mechanic found, but was not pushy for me to get it fixed when I told him I wasn't going to do those right now. He was very friendly and I will gladly go back there!!